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01 January 2008

How to Hard Reset Your Pocket PC

Introduction

"How do I hard reset my [insert PDA here]?"

As sad as it may sound, there will come a time when you have to hard (or full) reset your Pocket PC. To hard reset a device means to restore the device back to it's original settings, just like it was when it came out of the box. You usually need to hard reset the device when you are having problems that a simple soft reset will not fix, if you want to sell the device and clear all your personal information off of it, or if you just feel lucky. There are a few things to note before completing this task. For one, make sure you truly want to do a hard reset. Back up all your information just in case you feel like you want to take a step back. Secondly, understand that even if you do a hard reset information in the ROM (on iPAQs it's known as the iPAQ File Store) will still exist. You'll want to delete this information manually if needed. Third, if you are trying to hard reset your device because you forgot your password, some device will have the password stick even after a hard reset. To truly get past this you will have to enter the password incorrectly or answer hints incorrectly a certain amount of times before it commits to a self-destruct process performing a hard reset on itself. And lastly, we here at Pocket PC Addict care about our Addicts, but we unfortunately cannot take responsibility for anything that you do. Please do this at your own risk.

The Process
Okay, after you've read all that you're probably too tired to do a soft reset on your device. If you're like me you probably skipped all the jibber jabber just to get to the meat of the article which would be here. This article will be updated regularly as devices become available.

Dell Axim X3 / X3i / X30:

To hard reset, press and hold the power button and press in on the reset button (reset hole) on the back of the unit for about 2-5 seconds. Release both buttons and you will see a confirmation screen asking you if you would like to clear all data in memory. To do so press the Contacts button.

Dell Axim x50 / x50v / x51 / x51v:

Make sure the device is on before performing hard reset. To hard reset, press and hold the power button and press in on the reset button (reset hole) on the back of the unit for about 2-3 seconds. Release both buttons and you will see a confirmation screen asking you if you would like to clear all data in memory. To do so press the Contacts button. To cancel press the Mail button.

HTC Apache / Sprint PPC-6700 /Verizon XV6700:

While holding both softkeys (buttons with "-" on them), push in on the reset button once. Make sure you are still holding onto the softkeys. A confirmation screen should appear asking you if you want to reset all data. Press Y to reset, N to cancel.

HTC Wizard / i-mate K-JAM / Cingular 8125 / T-Mobile MDA:

While holding the Comm manager button and the Voice Command button, push in on the soft reset button (reset hole) once. Keep holding the Comm Manager and Voice Command buttons until there is a screen asking you if you want to clear all data. To commit, press the green send key.

Note: The Cingular 8125 also has a software hard reset option. You can find this application in the Settings folder under "Clear Storage."

HP iPAQ h1900 Series (1910 / 1915 / 1930 / 1935 / 1940 / 1945) and HP iPAQ h6300 Seies (6310 / 6315):

While holding down the power button press in on the reset button (reset hole) with your stylus (located on the left hand edge of the unit rather than the bottom) for about 5 seconds.

HP iPAQ h2000 Series (2210 / 2215):

While holding down on the far left (calendar) and far right (iTask), press in on the reset button on the back of the unit for about 5 seconds. After you see the screen fade, release all buttons. You can verify the hard reset by pressing the power button. If the device does not power on, then you have successfully reset you unit. To reactivate the battery you must either connect the iPAQ back to AC power or press the reset button again with your stylus.

HP iPAQ h5000 Series (5450 / 5550 / 5555) and HP iPAQ h3800 Series (3830 / 3835 / 3850 / 3855 / 3870 / 3875):

While holding down on the far left (calendar) and far right (iTask or Today) press in on the reset button (reset hole) with your stylus for about 2-3 seconds. After you see the screen fade, you can verify the hard reset by pressing the power button. If the device does not power on, then you have successfully reset you unit. To reactivate the battery you must either connect the iPAQ back to AC power or press the reset button again with your stylus.

HP iPAQ hw6500 Mobile Messenger Series (6510 / 6515), iPAQ hx2000 Series (2410 / 2415 / 2710 / 2715) and HP iPAQ hx4700 / hx4705:

While holding down on the far left (calendar) and far right (iTask) press in on the reset button (reset hole) with your stylus for about 2-3 seconds. The Pocket PC should reset and power back on. If the device does not power back on, make sure that the battery lock switch is to the left (locked).

HP iPAQ rx3115 / rx3715:

While holding down on the far left (Mobile Media) and far right (iTask) press in on the reset button (reset hole) with your stylus for about 2-3 seconds.

HP iPAQ rz1700 Series (1710 / 1715):

While holding the far left (Mobile Media) and far right (Today) buttons, press in on the reset button (reset hole) on the bottom for about 2-3 seconds. To verify that you have hard reset you device, press the power button. If the device does not turn on then you have successfully hard reset you device. To reactivate the PDA, either connect the device to the AC adapter or press in on the reset button.

Palm Treo 700w:

Make sure that the Treo isn't connected to AC power. To perform a hard reset press and hold the Power/End button. While holding the Power/End button press in and release the reset button. When you see the confirmation screen asking you if you want to erase all data, you can release the Power/End button and press the up button on the directional pad to confirm the hard reset.

Toshiba e310 / e330/ e335 / e350 / e355 / e400 / e405 / e570 / e740 / e750 / e755 / e800 / e805:

Make sure your device is off before performing hard reset. While holding the power button press in on the reset switch with your stylus then release the power button. When a screen appears release the reset switch.

HTC Universal / T-Mobile MDA IV / Vodafone VDA IV / O2 XDA Exec / i-mate JasJar / Q-tek 9000 Orange / SPV M5000:

With the device open, press the two soft keys together while pressing in the reset button on the back of the unit with your stylus. If done correctly you should see a screen that says "Press 0 to reset to factory defaults or X to exit." Press 0 to confirm the factory reset.

HTC Magician / Dopod 818 / Q-tek S100 / T-Mobile MDA Compact / O2 xda II mini / i-mate JAM:

While holding down the power button press in on the reset button (reset hole) with your stylus for about 5 seconds.

HTC Blue Angel / Siemens SX66 / T-Mobile MDA III / i-mate PDA2K:

While holding down the power button press in on the reset button (reset hole) with your stylus for about 5 seconds.

O2 XDA / QTek 1010 / HTC Wallaby / Siemens SX56 / T-Mobile MDA:

While holding down the power button press in on the reset button (reset hole) with your stylus for about 5 seconds.

Asus A632 / A636:

While holding down the power button press in on the reset button (reset hole) with your stylus for about 5 seconds.

BenQ P50:

While holding down the power button press in on the reset button (reset hole) with your stylus for about 5 seconds. Once screen fades press the power button again to activate the unit.

ETEN M500:


While holding down the power button press in on the reset button (reset hole) with your stylus located on the side for about 5 seconds.

Mitac Mio A701:

Make sure the device is turned off then press and hold the Down volume button and the End button at the same time. Release both buttons when the device vibrates. The unit will turn on automatically and the Setup Wizard will display. Follow the instructions to complete the
hard reset.

Mitac Mio A201:

Remove the battery cover. Use the stylus to slide the battery switch to OFF. After about 1 minute, slide the battery switch back to the ON position. Install the battery and immediately press the Record Button. The screen will show "cold boot" and "loading......" Replace the battery cover.

Mitac Mio 168:

On the back of the unit, slide the battery switch to OFF. After about 1 minute, slide the battery switch back to the ON position. The unit will restart with defaults loaded.

O2 XDA Atom / O2 XDA Atom Pure / HP rw6828:

To perform a hard reset, use the stylus while pressing into the reset hole, press the power on/off button at the same time. Screen will prompt you to press the Green call and Red end call button together to confirm on hard resetting the device. *Note: Hard resetting the device will cause the device to be reset back to its original factory default settings and all data will be lost.
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